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Sitting at a booth outside the Capitol, Bill Spahn pleasantly fields questions from the public on behalf of the Crime Victims Assistance Network Foundation, also known as iCan. Spahn, who retired from a career in computers and networking, discovered the volunteer opportunity while searching Craigslist in 2011. After intensive training, Spahn was counseling crime victims and making presentations to law enforcement groups and parole boards. He noticed iCan needed help generating reports for its financial backers. Using his programming skills, he created spreadsheets that make compiling the mountains of each quarter's data a breeze. iCan is run by three dedicated individuals, including Margie Cueva, at left. "Helping them be successful is what I enjoy," Spahn said. "It's nice to be able to use my skills to help them use their skills."