Re "What happened to America's great middle class?" (Editorial, Oct. 21): From the perspective of my 47 years in the business community, we are missing the biggest culprit of all, technology.
Yes, it has been a godsend for improving productivity. Today, most back office functions such as accounting, customer service, and administrative support require a fraction of the resources of yesteryear. These were all good solid middle class jobs with wide open advancement opportunities. The same has happened in manufacturing and even newspaper publishing. Not enough technology jobs have or will created to fill the gap.
Am I suggesting doing away with technology? Absolutely not. Well, maybe Twitter. What I am suggesting is that turning today's low-skill jobs such as burger flippers into the new middle class or increasing government subsidies is a fool's errand.
We must reinvent our entire notion of how we utilize our work force.
-- Roy W.E. Hecteman, El Dorado Hills