California Covered website shares too much

Published: Tuesday, Dec. 10, 2013 - 10:12 am
Last Modified: Tuesday, Dec. 10, 2013 - 12:33 pm

Re "Health site's users get sales calls" (Capitol and California, Dec. 7): Being initially thrilled with the prospect of long-awaited health insurance, I was disheartened when the California Covered website revealed that my monthly payments would nearly match my rent. I am now further disheartened to realize that my discarded application has probably resulted in my contact information being passed on to insurance firm sales agents who are eager to earn their 10 percent sales commission. If California Covered simply wants to make me aware that my application is unfinished, couldn't they just email me themselves? In light of the continuing privacy invasions of the National Security Agency, the contact information policies of California Covered seem to demonstrate yet another government institution's severe lack of sensitivity for customer and citizen privacy at a critical time for public acceptance of the Affordable Care Act.

-- Graig Dutton, Sacramento

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