RB Covered California

Randall Benton/RBenton@sacbee.com

Enrollment operators in Rancho Cordova take phone calls during the Oct. 1, 2013 launch of Covered California, the state’s health insurance exchange. under the nation’s Affordable Care Act. Wait times averaged 40 minutes during a surge of callers leading up to a Dec. 31, 2013, deadline, though the goal was 30 seconds.

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