Re "Glitch snarls many health applications," (Capitol & California, March 1): I'm one of thousands whose individual health policies were cancelled the end of 2013.
In December, I applied for health insurance with Anthem Blue Cross through a certified enrollment specialist with Covered California. After my first premium payment was not processed, Anthem advised me to stop payment on the check, which I did, and asked to process the first payment by phone.
I gave Anthem my banking information but the payment wasn't processed. I received two subsequent bills, which I paid by check. Those checks cleared on Jan. 28 and 29. I then received notice that my policy had been cancelled for non-payment.
Anthem said I would have to re-apply but the enrollment specialist said the web site shows me still enrolled so I can't re-apply. Now I find myself 59 years old and uninsured.
-- January Chaix, Courtland