October 27, 2013 12:00 AM

Travel Troubleshooter: Rental car sends her $669 bill

I’m hoping you can give me some advice about a damage claim that my car rental company states I am financially responsible for. I rented a car from Alamo in Reno, Nev. The paperwork was signed and initialed as the person at the counter indicated. Then I was escorted to the garage where the cars were kept.

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