Travel Troubleshooter

September 9, 2012

Travel Troubleshooter: Glitch becomes a refund marathon

At the tail end of a trip last year to Southeast Asia, I had a pair of tickets on Cebu Pacific Airways from Singapore to Manila, and then from Manila to Osaka, to connect with my overseas flight back to the United States. I bought the tickets separately because Cebu only does point-to-point ticketing.

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