Travel Troubleshooter

December 16, 2012

Travel Troubleshooter: Turns out her flights weren't connected

A few months ago I bought tickets to Lilongwe, Malawi, for church missionary work through a full- service travel agency. I had two sets of round-trip tickets: one from San Francisco to Cairo by way of Paris on Delta Air Lines and Air France/KLM, and one from Cairo to Lilongwe by way of Nairobi on Kenya Airways. Kenya Airways, Delta and Air France/KLM are all alliance partners.

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