Travel Troubleshooter

May 12, 2013 12:00 AM

Travel Troubleshooter: Smoking room not what she reserved

I tried addressing an issue with a Days Inn and with Wyndham, which owns the chain, but did not get a response. I recently stayed at the Days Inn in Fernandina Beach, Fla. I reserved a nonsmoking room but was given a smoking room when I checked it.

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