Travel Troubleshooter

December 8, 2013

Travel Troubleshooter: When hotel shuts, must it reimburse other costs?

I’m hoping you can help me. My entire extended family booked an expensive vacation at the Veranda Resort in Turks and Caicos for a week. My immediate family had stayed there last spring and we loved it. When we booked it, it was managed by Grace Bay.

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