Travel Troubleshooter

December 29, 2013 12:00 AM

Travel Troubleshooter: No refund despite some big changes

I recently reserved a hotel room at the Hawthorn Suites in Charleston, S.C., through Priceline for a family trip with my mother. A few days later, my sister’s children were removed from their home and taken into state custody. I was awarded foster care for all three and they have been with me since.

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