Travel Troubleshooter

April 20, 2014 12:00 AM

Travel Troubleshooter: Swapping names on air tickets is a no-go

Earlier this year, I booked flights with Expedia on Icelandair for a trip to Paris and London for my wife and me. It was to be in celebration of our 30th wedding anniversary. Since the day I bought the tickets, our lives have changed in a dramatic way. My wife was stricken with a very serious bacterial infection and has been struggling for her life in the intensive care unit at the hospital. If she can recover, she will be in rehabilitation for several months and will not be able to go on the trip.

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