Travel Troubleshooter

August 10, 2014 12:00 AM

Travel Troubleshooter: Delta switched her to an unusable flight

Many months ago, I booked a trip from Minneapolis to Milan on Delta using my frequent flier miles. I was scheduled to come back to John F. Kennedy International Airport around 4 p.m. from Italy, and then catch a 6:30 p.m. flight home to Minneapolis.

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