The state Franchise Tax Board said Wednesday that most tax refunds are arriving within 12 business days for taxpayers who filed electronically and requested direct deposit.
However, officials said that some refunds can take significantly longer as the FTB has joined a nationwide effort to prevent fraud, tax theft and other illegal activities.
The FTB said some taxpayers will be asked by mail for more information to confirm the figures reported on their returns. Other returns will go through additional reviews.
The FTB noted that phone calls demanding personal information or immediate payment of taxes are likely placed by scammers. The FTB also said information requests and payment notifications are made only via U.S. mail.