El Dorado County sheriff’s officials are warning residents of a cyberscam involving callers posing as computer technicians.
The department has received reports of what appears to be a computer scam in which the victims receive a telephone call from someone purporting to be a computer technician working for a reputable computer company such as Dell, according to a Sheriff’s Office news release. The callers tell the victim that they are certified to work on Microsoft products and that they received warning messages from the victim’s computer that it is vulnerable and they are calling to fix the problem.
Sheriff’s officials warn that such phone calls are a scam, noting that neither Microsoft nor its partners make unsolicited calls about a computer’s security or software.
Sheriff’s officials advise anyone receiving such phone calls to hang up. Residents who think they might have fallen victim to the scam can contact the El Dorado County Sheriff’s Office.