The State Worker

Jon Ortiz chronicles civil-service life for California state workers

From the notebook: Documents detail travail at California Department of Fair Employment and Housing

11/12/2013 12:07 PM

11/12/2013 12:47 PM

Our story in today’s fiber/cyber Bee looks at the intersection of technology and human behavior through the Department of Fair Employment and Housing’s experience paperless case-management system HoudiniEsq.

Here are some of the documents that informed the report:

The HoudiniEsq fact sheet provided by the Department of Fair Employment and Housing.

The Houdini contract with LogicBit Software LLC.

The U.S. Department of Housing and Urban Development’s September 2012 assessment of the state’s performance processing residential discrimination claims.

HUD’s April 2013 “performance improvement plan” letter and Fair Employement and Housing Director Phyllis Cheng’s response (scanned copy highlighted and marked by The Bee)

HUD’s September 2013 assessment of the state’s performance processing residential discrimination claims.

HUD’s Nov. 5, 2013, follow-up letter, finding that the state has made improvements in how it handles discrimination complaints.

We can never get everything we learn into a news story. “From the notebook” posts give you some of the extra details behind the news.

About This Blog

Jon Ortiz launched The State Worker blog in 2008 to cover state government from the perspective of California government employees. Every day he filters the news through a single question: "What does this mean for state workers?" Join Ortiz for updates and debate on state pay, benefits, pensions, contracts and jobs. Contact him at jortiz@sacbee.com or 916-321-1043. Twitter: @TheStateWorker.

 

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