This image made from a video provided by Audra D. Bridges shows a passenger being removed from a United Airlines flight in Chicago. Video of police officers dragging the passenger from an overbooked United Airlines flight sparked an uproar on social media.
This image made from a video provided by Audra D. Bridges shows a passenger being removed from a United Airlines flight in Chicago. Video of police officers dragging the passenger from an overbooked United Airlines flight sparked an uproar on social media. Audra D. Bridges Via The Associated Press
This image made from a video provided by Audra D. Bridges shows a passenger being removed from a United Airlines flight in Chicago. Video of police officers dragging the passenger from an overbooked United Airlines flight sparked an uproar on social media. Audra D. Bridges Via The Associated Press

United underestimates the value of a sincere apology

April 11, 2017 03:32 PM

UPDATED April 12, 2017 12:24 PM

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