Articles (sacbee & SacTicket)
Shopping Yellow Pages

Site Navigation

Sacbee: Appetizers with Mike Dunne

SUBSCRIBE: Internet Subscription Special


BACK TO THE APPETIZERS HOME PAGE

Get news, notes and plenty of tidbits on wine, food and dining from our resident tastemaker.

« A Walk Through Walker Vineyard | | Warning: Build Now, Drink Later »
July 21, 2006

Burned

Must be the heat, but paralleling the current spike in temperature is a rise in the number of restaurant dishes that have been arriving at my table missing one of the ingredients listed in the menu's description. This happened to me again last night, when I ordered a scallop appetizer that also was to include potato chips. I'm not a big potato-chip fan, so it was no big deal when they weren't on the plate with the scallops. Nevertheless, I asked the server about the missing chips. She went into the kitchen to find out. When she returned, she said the chef said they weren't up to his standards, so he eliminated them. She assured me it wouldn't happen again.

This was the second time within a week, however, that I'd ordered this dish at the same restaurant, and the second time that the chips weren't with the scallops. The first time I was curious about the missing chips, but didn't give their absence much thought and didn't make an issue of the matter.

This wasn't the only component missing from a dish last night in contrast to the menu's description, but like the chips the other AWOL ingredient was more garnish than essential element. But like I note, this sort of thing has been on the rise recently.

Do we need to return to the day when the state actually hired people to review menus against what actually was served and then slap the wrists of transgressors? No, I wouldn't go that far. Lately, the missing items have been minor players in a dish. Without the menu in hand, most diners probably aren't going to recognize that something promised has gone missing.

Nonetheless, trust has been breached. So what's a diner to do? You could request that the cost of the dish in question be reduced. The scallop appetizer, for example, wasn't cheap at $14 for two scallops, so a couple of bucks off wouldn't have been unreasonable. The restaurant didn't make that offer, however, and not being exercised about the missing chips I wasn't going to propose it, nor do I think most diners would be comfortable making such a suggestion. If the missing ingredient were truffles or caviar, on the other hand, a discussion might be in order. A guest need not be outspokenly riled about the issue; a polite question about a missing ingredient he or she especially was looking forward to generally will prompt conscientious restaurateurs to offer some sore of accommodation.

And if they don't? Diners, of course, have the final say in the matter. They just don't return.

Posted by mdunne at July 21, 2006 9:44 AM

 

Getting in touch

E-mail Mike Dunne
Mike's biography

Subscribe to Appetizers

Get the Bee's Taste newsletter

Where to go

Previous reviews

10 Wine Sites to Check Out

10 Dining Sites to Check Out

Recent Entries

An Off Note

Peter Torza Pulls the Plug

A Prospector Returns to Foothills

Mondavi Took the Highway, Others Take...

Battered, But Hanging In

One Tossed, Another Appears

Peter Torza Cuts Back

Slowing Down in the Delta

Folsom Gets a Wine Bar

Zagat is Sniffing About Sacramento


May 2008

S M T W T F S
        1 2 3
4 5 6 7 8 9 10
11 12 13 14 15 16 17
18 19 20 21 22 23 24
25 26 27 28 29 30 31

Archives

May 2008
April 2008
March 2008
February 2008
January 2008
December 2007
November 2007
October 2007
September 2007
August 2007
July 2007
June 2007
May 2007
April 2007
March 2007
February 2007
January 2007
December 2006
November 2006
October 2006
September 2006
August 2006
July 2006
June 2006
May 2006






 
 

News | Sports | Business | Politics | Opinion | Entertainment | Lifestyle | Cars | Homes | Jobs | Shopping | RSS

Contact Bee Customer Service | Contact sacbee.com | Advertise Online | Privacy Policy | Terms of Use | Help | Site Map

GUIDE TO THE BEE: | Subscribe | Manage Your Subscription | Contacts | Advertise | Bee Events | Community Involvement

Sacbee.com | SacTicket.com | Sacramento.com | CapitolAlert.com

Copyright © The Sacramento Bee, (916) 321-1000