A Fairfield woman visiting Sacramento for a wedding said the festive occasion turned into a nightmare Saturday when she learned her 4-year-old dog had escaped from a pet day care and boarding facility.
Roxanne Ullman said she had arranged for Patches, a male Jack Russell terrier mix, to stay at the Sacramento Pet Resort and Spa, and her fiancé dropped him off at the facility Friday afternoon. The business at 6083 Power Inn Road advertises boarding, day care and grooming services for pets.
Ullman said her fiancé called to check on Patches about 11 a.m. Saturday and was told staff members would have to call him back. When he received a return call about a half-hour later, Ullman said, her fiancé was told Patches was missing.
“I’m just completely devastated,” Ullman said.
Ullman said she was told that Patches and other dogs were placed in a fenced outdoor play area about 8 a.m. Two other dogs got in a fight, and while staff members were breaking up the fight, Patches escaped through the fence.
Shauna Verkade, a co-owner of Sacramento Pet Resort and Spa, said in a phone interview Monday, that there was about a 1 1/2 -inch gap at the corner of the chain-link fence. Patches, perhaps frightened by the fighting dogs, was able to pull the fence up enough to slip under it, she said.
“We’ve had thousands of dogs here and this had never happened before,” Verkade said, adding that the spot is now sealed off with concrete to prevent future escapes.
By the time staff members were able to go around to the other side of the fence, Patches was nowhere in sight.
Verkade said she was not at the business when the escape occurred and wasn’t certain what time it took place, but thinks it occurred about 10 a.m. She said the staff has notified area animal shelters and fliers have been posted in the area. Sacramento Pet Resort and Spa is offering a reward of up to $1,000 for Patches’ return.
Ullman said she and her fiancé were notified of the escape only after he had contacted the pet resort. Verkade said the staff immediately tried to notify the owner, saying they may have been trying to call each other at the same time.
Ullman also said staff members did not offer to help her and her fiancé search for the dog, nor would they allow them to see the play area from which Patches escaped.
Ullman said she adopted Patches in 2012 in the Los Angeles area and he lived with her in Sacramento for three years while she attended California State University, Sacramento. They moved to Fairfield earlier this year. She said Patches has a microchip, as well as two collars for identification, including one from the Sacramento Pet Resort and Spa.
Anyone who finds Patches is asked to call Ullman at 818-390-4577.