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Why Netflix customers should be careful with emails about their account

Are you a Netflix customer? If so, be careful of any emails with the service’s logo. It could be a scam.
Are you a Netflix customer? If so, be careful of any emails with the service’s logo. It could be a scam. The Associated Press

Scam artists are reportedly taking aim at Netflix customers.

They’re emailing users of the entertainment streaming service telling them their accounts are disabled but can be reactivated by updating their financial information, according to a report by Good Housekeeping magazine.

While the messages look legitimate and even have the Netflix logo, the emails are coming from hackers.

A Netflix spokesperson issued a statement to the magazine.

“We take the security of our members’ accounts seriously and Netflix employs numerous proactive measures to detect fraudulent activity to keep the Netflix service and our members’ accounts secure,” the spokesperson told Good Housekeeping. “Unfortunately, scams are common on the internet and target popular brands such as Netflix and other companies with large customer bases to lure users into giving out personal information. Members who want to learn more about how to keep their personal information safe against phishing scams and other malicious activity can go to netflix.com/security or contact customer service directly.”

The scam is currently only affecting customers in the United Kingdom, but anyone using Netflix should be careful.

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