Business & Real Estate

Getting an IRS busy signal? Try IRS.gov instead

Don’t try calling the IRS this weekend.

The Internal Revenue Service warned Friday that the Presidents’ Day holiday weekend typically is one of the busiest times for taxpayers dialing the IRS phone lines with tax-filing questions. Instead, the IRS recommends going online – to IRS.gov – to find answers to commonly asked tax questions.

“Nearly all the information a taxpayer needs can be found on our website,” said spokesman David Tucker II, in a statement. “We strongly encourage people to make IRS.gov their first stop.”

On the IRS website, taxpayers can check the status of a refund, request a copy of tax transcripts, get help with Affordable Care Act questions, find a tax preparer and other answers.

The tax agency recommends the IRS Services Guide as a good starting point on the website. Spanish-language tax tips can be found at irs.gov/Spanish.

Call The Bee’s Mark Glover, (916) 321-1184.

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