Business & Real Estate

Irish company opens customer service center in Folsom

An Irish customer-service company has opened an 80-employee call center in Folsom, with plans to ramp up to 700 employees over the next 18 months, according to an Irish media report.

Voxpro, which provides back-office customer service for such companies as AirBnB and Travelzoo, opened the call center last week, according to a video the Irish company posted on YouTube. Although the video refers to the center as being in Sacramento, a job posting on Voxpro’s website said the company is hiring in Folsom.

The Irish Independent reported last month that co-founders Dan and Linda Kiely are raising 20 million euros, or about $21 million, to expand the facility and hire another 700 workers over the next 18 months. Total employment at Voxpro is currently 971, according to the newspaper.

Officials with the company, which is based in Cork, Ireland, couldn’t be reached for comment Wednesday. Voxpro also has an office in Mountain View.

The news was first reported by the Sacramento Business Journal.

Dale Kasler: 916-321-1066, @dakasler

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