Cache Creek Casino in Northern California closed following systems failure
Cache Creek Casino Resort in Northern California remains closed Tuesday morning, shut down since Sunday evening due to a systems infrastructure failure, according to a post on the tribal casino’s website.
“Due to an unforeseen systems infrastructure failure, Cache Creek Casino Resort is unable to operate fully at this time,” Sunday’s post said. “We have made the unfortunate, but necessary decision to close the resort,” which it did at 7 p.m.
Earlier in the day, the casino announced it was experiencing a “widespread” outage that started around 3:30 a.m. and remained “problematic.” Cache Creek first discouraged guests from visiting the property, which is in Brooks along Highway 16 about an hour west of Sacramento, before shutting down entirely.
Cache Creek, usually open 24 hours a day, remained closed as of 7 a.m. Tuesday, social media posts by the tribal casino indicate, and no estimated time for reopening has been given.
The property says it will inform customers via social media and its website as soon as it is able to reopen, and that it will directly notify any guests whose reservations at the resort may be affected.
“This temporary closure is not due to COVID-19,” the Cache Creek Casino Resort wrote on Facebook in response to multiple users’ comments speculating, without evidence, that the closure was actually related to the coronavirus pandemic.
Cache Creek says its adjoining golf course is unaffected by the system outage and remains open.
This story was originally published September 21, 2020 at 9:29 AM.